EARNING PATIENT LOYALTY AND MARKET SHARE: What are the things that make a patient decide to leave her provider and find another one?

Earning patient loyalty is easier than most providers realize. While guaranteeing patient satisfaction takes a cognizant, consorted effort on a practice’s entire team,...

For most Americans, Memorial Day officially welcomed warmer days, cool waters and outside picnics; it’s also host to a handful of summer-specific illnesses. The most common summertime illness? Foodborne illness, or food poisoning, which will affect millions of Americans this summer.

The Centers for D...

Those who work in the healthcare industry, individuals visiting a facility or those who have needles and sharps in a home setting are at risk for a needlestick or sharps injury, causing exposure to bloodborne pathogens and other potentially infectious material (OPIM). Bloodborne pathogens are pathog...

Per the California Department of Public Health (CDPH) Pharmaceutical wastes classified by the DEA as “controlled substances” must be disposed of in compliance with DEA requirements.  The Department recommends the following process to make controlled substance waste nonretrievable.   Pills containing...